DEDICATED SUPPORT DESK • ABUJA HQ

We're Here to Help You
Transact with Total Confidence.

Have questions regarding active escrow custody, 120-point inspection bookings, CAC dealership onboarding, or vehicle delivery? Reach our dedicated desks in Abuja.

Average Email Response: Under 1 Hour Mon – Sat Support (8:00 AM – 6:00 PM)

Escrow & Payments

Deposit verification, bank settlement status, and dispute arbitration.

escrow@bidrit.com

+234 (0) 901 888 2001

Inspection Dispatch

Mobile diagnostic unit dispatch and partner hub booking in Abuja.

inspect@bidrit.com

+234 (0) 901 888 2002

Dealer Accreditation

CAC document submission, showroom audit, and volume tier plans.

dealers@bidrit.com

+234 (0) 901 888 2003

Bidrit Drive Logistics

Live GPS transport tracking, driver intake, and interstate dispatch.

drive@bidrit.com

+234 (0) 901 888 2004

Direct Inquiry

Send Our Support Desk a Message

Whether you are an individual purchasing your first vehicle or a dealership looking to join our accredited network, our support team will respond promptly.

Encrypted ticket tracking with dedicated reference number
Direct access to senior transaction arbitration officers
Immediate phone callbacks for active escrow transactions
Visit Us In Person

Our Physical Hubs & Inspection Bays in Abuja

Our certified facilities where intake, diagnostics, and vehicle handovers happen.

Maitama Hub & HQ

Plot 42, Gana Street, Maitama, Abuja (FCT). Primary diagnostic lifts & escrow custody office.

Hours: Mon – Sat (8:00 AM – 6:00 PM)

Wuse 2 Commercial Center

Aminu Kano Crescent, Wuse 2, Abuja. Dealer onboarding desk & fast ECU diagnostic testing.

Hours: Mon – Fri (8:30 AM – 5:30 PM)

Garki Area 11 Intake

Area 11 Commercial Arcade, Garki 2, Abuja. Title verification and customs documentation desk.

Hours: Mon – Fri (8:30 AM – 5:00 PM)

Service Level Agreement

Our Dedicated Response Commitment

We treat every automotive transaction with utmost urgency. When you contact Bidrit, your inquiry is routed directly to specialized personnel, not automated chatbot loops.

Active Escrow Transactions: Under 15 minutes response time
General Inquiries: Under 1 hour response time during working hours
Inspection Bookings: Same-day dispatch coordination

Emergency In-Transit Operations

If a vehicle is actively in transit with a Bidrit Drive driver and you need immediate telemetry coordination or delivery schedule updates, our live dispatch desk is available directly via phone:

+234 (0) 901 888 2004 Live Highway Ops